To begin with, Total
Quality Management is an approach that lies in the description of the
company's attitude, organization and culture, as well as their
striving to provide the customers with the best quality services or
products. Of course, these products should satisfy the needs of their
clients.
Otherwise, they fill find another company as a substitution.
Quality is the main aspect in this business. If something doesn't
correspond to the required standard, no one will use it which is
quite obvious. There are eight key elements in the structure of Total
Quality Management. They are as follows: integrity, leadership,
trust, ethics, teamwork, recognition, training, communication. These
elements are inevitable.
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