latest economic conditions pose had a dramatic, negative financial bushel on the hospitality manufacturing (Brandau, 2009) Hoteliers and restaurateurs will need to savour at various strategic vehicles to build and regain nodes. Vandermerwe (1993) felt that those companies which would become successful would move over had to look at the guests entire run across from the pre to post purchase stage. strategic use of technological factors gives industry executives the ability to gauge that experience and to predict purchasing habits of current customers, future customers, clusters of customers, and can originate groups down demographically for better analysis (Garver, 2002). As in the hotel industry, restaurateurs would have the ability to build competitive and strategic advantage by better understanding the needs and involves of the guests, hence building twin business. From entertaining guests and planning menus to monitoring employees, technology has dramatically changed the fashion the hospitality industry works today. Discover more well-nigh these tonality technologies and how they are re-shaping the hotel and restaurant business.
Technology has been a key driver of growth for the hospitality sector over the break down decade.
New technologies for jobs like real-time inventory access, seamless stand in of operational information and collation of key performance data, have transformed the hotel and restaurant business. And the biggest positive from this process has been the enhanced customer experience, leading to higher loyalty.
There has been significant improvement in the technological build up in the restaurant industry as well. Historically restaurants have been slow to adopt invigorated technology (Leahy, 2008; Ansel & Dyer,1999). Viewed simply as adding costs to the profit and termination statements, restaurants tended to shy away from new technological advances, because they added costs to already slim profit margins. In the past 10 years...If you want to get a full essay, order it on our website: Orderessay
If you want to get a full essay, wisit our page: write my essay .
No comments:
Post a Comment