Outsourcing

T?bl? of Cont?nt

Introduct?on3

D?scuss?on4

Low?r Op?r?t?ng Costs 6

Corpor?t? T?x Br??ks6

R?s?ng Un?mploym?nt7

Off-shor?ng Wh?t? Coll?r Jobs 7

D?t?r?or?t?ng Qu?l?ty 7

Outsourc?ng ch?ll?ng?s9

Reguloation of Banks9

M?n?g?ng ?nd Mon?tor?ng th? Outsourc?ng Arr?ng?m?nts11

Cr??t? ? m?n?g?m?nt structur? to ?st?bl?sh, m?n?g? ?nd sup?rv?s? th? outsourc?ng ?rr?ng?m?nt.11

Int?rn?t b?nk?ng12

Conclus?on12

R?f?r?nc?s14

Inform?t?on Syst?m- Outsourc?ng C?us?s ?nd Eff?ct th? B?nk of Am?r?c? ?xp?r?nc?

Introduct?on
Th? c?ntr?l ?ssu? th?t is r?cogn?z?d ?n th?s p?p?r r?l?t?s to th? gawk?l Commun?c?t?ons sc?n?r?o ?n th? ?mpl?m?nt?t?on of pl?ns to r??l?z? s?gn?f?c?nt cost s?v?ngs by sh?ft?ng hundr?ds of ?xp?rt?s? jobs to Ind??, S?ng?por?, ?nd Ch?n?. B?nk of Am?r?c? IT ?x? put out?v?s ?st?m?t? ? s?v?ngs of ?pprox?m?t?ly $100 m?ll?on s?nc? 2003 by off shor?ng som? work th?t w?s pr?v?ously pr?s?nt?d ?n th? US ?nd th? UK. But just ?s ?mport?nt w?s th? k??p?ng of h?ghly sk?ll?d ?nd mot?v?t?d ?mploy??s th?t th? b?nk r??l?z?d wh?n ?t d?v?lops n?w products ?nd s?rv?c?s.




Th? B?nk of Am?r?c? w?s form?d ?n 1998 ?ft?r th? ?m?lg?m?t?on of C?l?forn?? b?s?d B?nk of Am?r?c? ?nd th? N?t?ons B?nk of North C?rol?n?. At th? ?nd of th? 20th 100 y??rs th? b?nk stood ?s th? s?cond l?rg?st b?nk ?n th? Am?r?c?n m?rk?t w?th clos? to 4500 br?nch?s op?r?t?ng ?n 21 st?t?s. more or less of th?s? br?nch?s w?r? loc?t?d ?n h?gh d?v?lopm?nt m?rk?ts of th? south ?nd w?st co?st. Glob?lly, ?t ?ng?g?d 1,400,000 ?mploy??s ?cross 190 n?t?ons, ov?r $8 b?llon ?n r?v?nu?s, $360 b?ll?on ?n d?pos?ts ?nd som? $600 b?llon ?n ?ss?ts. How?v?r th? m?rk?ts h?d b??n consol?d?t?ng for som?t?m? w?th th? tot?l dampen?r of b?nks ?n Am?r?c? h?v?ng d?cr??s?d to 7000 from ? numb?r of 14000 f?rst not?d ?n 1995. Int?ns? ?ffr?y ch?r?ct?r?z?d th? m?rk?t ?nd th? ch?ll?ng? for n?t?on?l b?nks w?s to b? ?bl? to loc?l?z? m?rch?nd?s? ?nd s?rv?c? off?r?ngs for th??r custom?rs.

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